^ Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by total number of complaints resolved in the current month.
| Sr. No. |
Financial Year |
Compliance Audit Status |
Remarks, If Any |
|---|---|---|---|
| 1 | FY 2020-21 | Conducted | NA |
| 2 | FY 2021-22 | Conducted |
NA |
| 3 | FY 2022-23 | Conducted | NA |
| 4 | FY 2023-24 | In Process | NA |