^ Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by total number of complaints resolved in the current month.
| Sr. No. |
Financial Year |
Compliance Audit Status |
Remarks, If Any |
|---|---|---|---|
| 1 | FY 2020-21 | Conducted | NA |
| 2 | FY 2021-22 | Conducted |
NA |
| 3 | FY 2022-23 | Conducted | NA |
| 4 | FY 2023-24 | Conducted | NA |
| Details of designation | Contact | Address where the physical address location | Contact & Email |
|---|---|---|---|
| Cutomer Care | |||
| Head of customer care | |||
| Compliance officer | Tharini B | 1st floor, Gopalan Innovation Mall, Bannerghatta Road 560076 |
9884540228 |
| CEO | Mithun Aswath | 1st floor, Gopalan Innovation Mall, Bannerghatta Road 560076 |
9900020317 |
| Principal Officer | Mithun Aswath | 1st floor, Gopalan Innovation Mall, Bannerghatta Road 560076 |
9900020317 |
WORKING HOURS WHEN COMPLAINANT CAN CALL: 10:00 AM to 5:00 PM